FAQs
How long will it take to get my order?
Orders are processed within3–5 business daysand shipped via standard delivery, which takes5–10 business daysin the U.S.
Do you ship internationally?
Currently, we only ship within the United States. International shipping options will be available soon.
How can I track my order?
You’ll receive an email with atracking numberonce your order ships.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in their original packaging. Customers are responsible for return shipping unless the item is defective or incorrect.
How do I start a return or exchange?
Email us at admin@texassyndicategroup.com with your order number and reason for the return.
Do you offer refunds?
Yes, refunds are issued to the original payment method after the returned item is inspected. Please allow 5–7 business days for processing.
Can I cancel my order?
Orders can be canceled within 24 hours of purchase. After that, your order may already be in processing or shipped.
What payment methods do you accept?
We accept major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.
Are your products authentic Texas Syndicate merchandise?
Yes! All products are official and exclusive to Texas Syndicate Group.
Who do I contact if I have a question?
Email us at admin@texassyndicategroup.com or call (512) 737-1884 during business hours.